Last updated: 22 October 2026
This Privacy Policy explains how Soni Computer, operating as Soni IT Solutions (“we”, “us”, “our”), collects, uses and protects personal information when you visit soniit.in, contact us, or use our hosting services. We follow the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 and the rules made under them, as they apply to us.
1. Information we collect
- Contact details: your name, email address, phone or WhatsApp number, and the messages you send us.
- Order and billing details: business name, billing address, GSTIN (if you give it), the plan you buy, and payment status and references.
- Service details: domain names, login names and technical details needed to set up and support your hosting, VPS, Tally or colocation service.
- Website usage data: IP address, browser and device type, pages visited and approximate location, collected through cookies and analytics tools (we use Google Site Kit and Google Analytics).
- Server logs: IP addresses, access and security logs on our servers, used to keep the services running and secure.
We do not collect your card, UPI or bank account details. Payments are handled by Razorpay (see section 4).
2. Why we use your information
- To set up, run, support and bill for your services
- To reply to your enquiries on email, phone or WhatsApp
- To issue GST invoices and keep accounts as the law requires
- To protect our servers, block abuse and prevent fraud
- To understand how our website is used and to improve it
- To send service messages such as renewal reminders and maintenance notices
- To send offers about our services, only if you have agreed. You can say “stop” at any time.
3. Your hosted data
The websites, files, databases and data that you store on our servers belong to you. We handle them only on your instructions. We access them only when needed to provide support, to keep the service secure or stable, or where the law requires. We do not sell or read your hosted data for any other purpose. If your hosted data contains personal information of your own customers, you are responsible for how you collect and use it.
4. Payments
Online payments on our website are processed by Razorpay Software Private Limited. Your payment details are entered on Razorpay’s secure payment page and are handled under Razorpay’s own privacy policy. We receive only the confirmation of payment, the amount, the date and a payment reference.
5. Who we share information with
We do not sell your personal information. We share it only with:
- Razorpay, to process payments
- Google, for website analytics and for the embedded map on our site
- Our accountant or tax advisers, for GST and accounting
- Government bodies, courts or law enforcement, where we are legally required to
6. Cookies, analytics and the map
Our website uses cookies and similar tools for analytics. The Google Map on our site is provided by Google and may set its own cookies. You can block or delete cookies in your browser settings, although parts of the site may then not work as well.
7. How long we keep information
- Billing and invoice records: for as long as Indian tax and accounting law requires (generally up to 6 years)
- Support messages and service details: while you are our customer and for a reasonable period afterwards
- Server logs: for a limited period, typically a few months
- Hosted data: deleted after a service ends, as set out in our Terms and Conditions
8. Security
We run our own servers and use measures such as firewalls, intrusion-blocking tools, access controls and regular updates to protect information. No system on the internet is completely secure, so we cannot promise absolute security. If we become aware of a data breach that affects you, we will tell you and the authorities as the law requires.
9. Your rights
Under the Digital Personal Data Protection Act, 2023 you may:
- Ask for a summary of the personal data we hold about you and how we use it
- Ask us to correct or update inaccurate data
- Ask us to delete your data, except where we must keep it by law (for example, tax records)
- Withdraw your consent for marketing messages at any time
- Nominate another person to exercise your rights if you die or become incapacitated
- Make a complaint to us, and then to the Data Protection Board of India if you are not satisfied
To use any of these rights, write to us at the contact details below.
10. Children
Our services are meant for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you think a child has given us information, please contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The latest version will be on this page with its “last updated” date.
12. Grievance officer and contact
For any question, request or complaint about your personal information:
Jyoti Soni, Proprietor and Grievance Officer
Soni Computer, Shop no 1, New Tulsi Apt, Chikani pada, Tisgaon Road, Kalyan east, Maharashtra 421306, India
Email: jyoti@soniit.in
Phone / WhatsApp: +91 8369157741
We aim to reply within 7 days.