Terms and Conditions - Soni Computer

Last updated: 22 October 2026

These Terms and Conditions apply to all services provided by Soni Computer, (“we”, “us”, “our”), through the website soniit.in. By placing an order or using our services you agree to these terms. If you do not agree, please do not use our services.

1. Who we are

Business: Soni Computer , a proprietorship owned by Jyoti Soni
Address: Shop no 1, New Tulsi Apt, Chikani pada, Tisgaon Road, Kalyan east, Maharashtra 421306, India
GSTIN: 27BDYPK4081K1ZS
Email: jyoti@soniit.in
Phone / WhatsApp: +91 8369157741

2. Our services

We provide web hosting services on servers that we own and operate in Kalyan, Maharashtra:

Managed WordPress hosting
Windows VPS (virtual servers with administrator access over RDP)
Tally on Cloud (you bring your own Tally licence)
Colocation (you bring your own rack-mount or tower server)
Related add-ons such as a static IP address

The plans, specifications and prices shown on soniit.in at the time of your order apply to that order. We provide hosting only. We do not sell or register domain names. You must buy your domain name from a registrar of your choice and point it to our servers.

3. Orders and accounts

You must be 18 years or older and able to enter into a contract under Indian law.
You must give accurate name, contact, billing and GST details. We may refuse or cancel an order if the details are false or incomplete.
You are responsible for keeping your login details (wp-admin, RDP, Tally and others) safe. Activity under your login is treated as your activity.

4. Delivery of services

Our services are digital. There is no physical shipping. Please see our Shipping and Delivery Policy for activation timelines.

5. Prices, payment and GST

All prices are in Indian Rupees (INR). Prices on the website are [inclusive / exclusive] of GST. Please confirm which one applies before publishing.
Payments are made online through Razorpay (UPI, cards, net banking and other methods Razorpay offers). We do not see or store your card, UPI or bank details.
We issue a GST invoice for every payment. Please send your GSTIN before you pay if you want it on the invoice.
Hosting plans are billed in advance for the period you choose (monthly, or longer where offered). Unless we tell you otherwise, your service is due for renewal on the same date each period.
We will send you a reminder before renewal. If payment is not received by the due date, we may suspend the service. If it remains unpaid, we may terminate it and delete the data as described in section 11.

6. Acceptable use

You must not use our servers or network for anything unlawful or harmful. This includes:

Illegal content, or content that infringes copyright or other rights of others
Phishing, fraud, scams or impersonation
Sending spam, or running open mail relays
Malware, botnets, hacking, port scanning or denial-of-service attacks
Pirated software or unlicensed use of software
Using a service in a way that harms the performance of other customers (for example, heavy use beyond your plan)

If we find or receive a credible complaint about a violation, we may suspend or terminate the service, with or without notice depending on how serious it is. We may block IP addresses that show suspicious or malicious activity. No refund is due where a service is terminated for a violation of this section. We may share information with law enforcement where required by law.

7. Your responsibilities

Your content: You are responsible for everything you host, and you confirm that you have the right to use it.
Licences: For Tally on Cloud you must hold a valid Tally licence. You are responsible for any other software licences you install on a VPS or colocated server unless we have supplied them in writing.
Backups: We take backups of managed WordPress hosting on a best-effort basis. These are meant for recovery from our side. You should also keep your own copy of important data and files. For VPS, Tally and colocation, you are responsible for backing up your data unless a backup service is part of your order.
Security: Keep your passwords strong and your software updated, especially on a VPS or colocated server that you administer.

8. Uptime commitment

For colocation, we aim for 99.5% uptime each month, covering power and network supply to your rack space.
If uptime in a month falls below 99.5%, you can request a service credit of 10% of that month’s colocation fee. The credit is applied to your next invoice. It is not paid out in cash. Please make the request in writing (email or WhatsApp) within 7 days of the end of that month.
Downtime does not count if it is caused by scheduled maintenance that we announce in advance, your own devices, software or actions, a fault in your internet or other third-party services, or events beyond our reasonable control (for example, natural disasters, power or ISP failures outside our premises, or government orders).
For other services we work to keep your service available, but we do not guarantee uninterrupted or error-free operation.

9. Colocation terms

You supply the device (rack-mount or tower) and ship it to us at your own cost and risk.
You get full root or administrator access to your device. You are responsible for its operating system, software and security.
A small number of reboots each month are free. Extra remote hands requests (for example, extra reboots or physical help) are charged at Rs 300 to Rs 500 per request, as agreed before we do the work.
A one-time setup fee of Rs 500 to Rs 1,000 may apply and will be stated before you pay.
We take reasonable care of your equipment while it is at our premises. We are not liable for loss or damage caused by events beyond our reasonable control, or by faults in the device itself.
When the service ends, you must collect your device within 7 days, at your own cost. We may charge for storage after that.

10. Free trials and free migration

A free trial login for Tally on Cloud, and free migration of a website to our WordPress hosting, are offered as a courtesy. We do not guarantee that every site or setup can be migrated. We will tell you before we start if there is a problem. Offers and prices may change at any time, but a change does not affect an order you have already paid for.

11. Cancellation, suspension and data deletion

You may cancel at any time by writing to us. Please see our Refund and Cancellation Policy for refunds.
We may suspend or terminate a service for non-payment, a violation of these terms, or if required by law.
After a service ends, we keep your data for 7 days so that you can collect it if you ask. After that we may delete it permanently, and we cannot recover it.

12. Limits on our liability

To the extent allowed by law:

We are not liable for indirect or consequential loss, such as lost profits, lost business, or loss of data.
Our total liability to you for any claim about a service is limited to the fees you paid for that service in the last one month before the claim arose.
Nothing in these terms excludes liability that cannot be excluded under Indian law.

13. Intellectual property and privacy

You keep ownership of your content and data. We keep ownership of our website, brand and materials. How we handle personal information is explained in our Privacy Policy.

14. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page with its “last updated” date. If you keep using our services after a change, you accept the updated terms. For a change that is materially bad for you, we will give you notice by email or WhatsApp.

15. Governing law and disputes

These terms are governed by the laws of India. Please contact us first so that we can try to resolve any complaint. If it cannot be resolved, the courts at Kalyan, Thane district, Maharashtra will have jurisdiction.

16. Contact us

Soni Computer, Shop no 1, New Tulsi Apt, Chikani pada, Tisgaon Road, Kalyan east, Maharashtra 421306 India
Email: jyoti@soniit.in
Phone / WhatsApp: +91 8369157741